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Help and support

For latest guidance about COVID-19 research and information about approved research in this area, visit our COVID-19 section. 

If you are looking to book your research in for review, please visit our Online Booking Service page.

General queries on the health research process, including research ethics service: queries@hra.nhs.uk

Confidentiality Advisory Group (CAG) queries: cag@hra.nhs.uk or 0207 104 8100

Integrated Research Application System (IRAS) queries/feedback line: iras.queries@hra.nhs.uk

IRAS technical queries line: helpdesk@myresearchproject.org.uk or alternatively call 0207 043 0734.

General enquiries: contact@hra.nhs.uk or call our mainline on 0207 104 8000.

Media enquiries: communications@hra.nhs.uk or 0207 104 8333 (out of hours: 07403 208 141).

Website enquiries and feedback: communications@hra.nhs.uk

FOI enquiries: FOI@hra.nhs.uk

Public and patient involvement team: public.involvement@hra.nhs.uk


Our customer charter sets out the standards you can expect from us and how we will seek to improve the services we provide. 

Our offices

We have published our COVID-19 Workplace Risk Assessment for all our offices

Please direct all general correspondence to:

Health Research Authority, 2 Redman Place, Stratford, London, E20 1JQ

Bristol: Health Research Authority, Temple Quay House, 2 The Square, Temple Quay, Bristol BS1 6PN

Manchester: Health Research Authority, 3rd Floor, Barlow House, 4 Minshull Street, Manchester, M1 3DZ

Newcastle: Health Research Authority, Holland Drive, Newcastle upon Tyne NE2 4NQ

Nottingham: Health Research Authority,  2nd Floor, Equinox House, City link, Nottingham, NG2 4LA.

London: Health Research Authority, 2nd Floor, 2 Redman Place, Stratford, London, E20 1JQ

Contact us