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Help and support

*** For advice on health and social care research during the COVID-19 pandemic, please see our special guidance.***

If you are looking to book your research in for review, please visit our Central Booking Service page.

General queries on the health research process, including research ethics service: queries@hra.nhs.uk

Confidentiality Advisory Group (CAG) queries: cag@hra.nhs.uk

Integrated Research Application System (IRAS) queries/feedback line: iras.queries@hra.nhs.uk

IRAS technical queries line:   helpdesk@myresearchproject.org.uk or alternatively call 0207 043 0734.

General enquiries: contact@hra.nhs.uk or call our mainline on 020 797 22545.  

Media enquiries: communications@hra.nhs.uk or 0207 104 8333 (out of hours: 07968 149 916).

Website enquiries and feedback: communications@hra.nhs.uk

FOI enquiries: FOI@hra.nhs.uk

Public and patient involvement team: public.involvement@hra.nhs.uk



Our customer charter sets out the standards you can expect from us and how we will seek to improve the services we provide. 

Our offices

Please direct all general correspondence to:

Health Research Authority, Ground Floor, Skipton House, 80 London Road, London, SE1 6LH

Bristol: Health Research Authority, Level 3, Block B, Whitefriars, Lewins Mead, Bristol, BS1 2NT

Manchester: Health Research Authority, 3rd Floor, Barlow House, 4 Minshull Street, Manchester, M1 3DZ

Newcastle: Health Research Authority, Holland Drive, Newcastle upon Tyne NE2 4NQ

Nottingham: Health Research Authority, The Old Chapel, Royal Standard Court, Nottingham, NG1 6FS

London: Health Research Authority, Skipton House, 80 London Road, London, SE1 6LH

Contact us