We're having problems with our phone lines on 17 March 2023. If you can't get through, please use email and one of the team will call you back as soon as possible.
If you are looking to book in your research for review, please visit our Online Booking Service page.
General queries on the health research process, including research ethics service: queries@hra.nhs.uk
Confidentiality Advisory Group (CAG) queries: cag@hra.nhs.uk or call 0207 104 8100.
Integrated Research Application System (IRAS):
- Queries/feedback line: iras.queries@hra.nhs.uk
- Technical queries line: helpdesk@myresearchproject.org.uk or call 0207 043 0734
- New part of IRAS (CTIMP submissions) technical queries: service.desk@hra.nhs.uk or call 020 7104 8260.
General enquiries: contact@hra.nhs.uk or call our mainline on 0207 104 8000.
Media enquiries: communications@hra.nhs.uk or 0207 104 8333 (out of hours: 07968 149916).
FOI enquiries: FOI@hra.nhs.uk
Public and patient involvement team: public.involvement@hra.nhs.uk
Our customer charter sets out the standards you can expect from us and how we will seek to improve the services we provide.
Our offices
We have published our COVID-19 Workplace Risk Assessment for all our offices.
Please direct all general correspondence to:
Health Research Authority, 2 Redman Place, Stratford, London, E20 1JQ
Bristol: Health Research Authority, Temple Quay House, 2 The Square, Temple Quay, Bristol BS1 6PN
Manchester: Health Research Authority, 3rd Floor, Barlow House, 4 Minshull Street, Manchester, M1 3DZ
Newcastle: Health Research Authority, Holland Drive, Newcastle upon Tyne NE2 4NQ
Nottingham: Health Research Authority, 2nd Floor, Equinox House, City link, Nottingham, NG2 4LA.
London: Health Research Authority, 2nd Floor, 2 Redman Place, Stratford, London, E20 1JQ