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Help and support

If you are looking to book your research in for review, please visit our Central Booking Service page.

General queries on the health research process, including research ethics service: HRA.Queries@nhs.net

Confidentiality Advisory Group (CAG) queries: HRA.CAG@nhs.net

Integrated Research Application System (IRAS) queries/feedback line: iras.queries@nhs.net

IRAS technical queries line:   helpdesk@myresearchproject.org.uk or alternatively call 0207 043 0734.

General enquiries: contact.hra@nhs.net or call our mainline on 020 797 22545. 

Media enquiries: hra.comms@nhs.net or 0207 104 8333 (out of hours: 07584 461 809).

Website enquiries and feedback: hra.comms@nhs.net

FOI enquiries: hra.foi@nhs.net

Public and patient involvement team: hrapublicinvolvement@nhs.net

Our customer charter sets out the standards you can expect from us and how we will seek to improve the services we provide. 

Our offices

Please direct all general correspondence to:

Health Research Authority, Ground Floor, Skipton House, 80 London Road, London, SE1 6LH

Bristol: Health Research Authority, Level 3, Block B, Whitefriars, Lewins Mead, Bristol, BS1 2NT

Tel: 020 7104 8056

Manchester: Health Research Authority, 3rd Floor, Barlow House, 4 Minshull Street, Manchester, M1 3DZ

Tel: 020 7104 8125

Newcastle: Health Research Authority, Holland Drive, Newcastle upon Tyne NE2 4NQ

Tel: 020 7104 8118

Nottingham: Health Research Authority, The Old Chapel, Royal Standard Court, Nottingham, NG1 6FS

Tel: 020 7104 8114 

London: Health Research Authority, Skipton House, 80 London Road, London, SE1 6LH

Tel: 020 797 22567

Contact us