We carry out user-testing with a wide range of people and this helps us to improve the user-experience for everyone.
We follow the guidelines for UK government websites and aim to support W3C’s WCAG 2.0 Guidelines Level AA level.
Change the way this site looks
The browser you are using contains a number of settings that allow you to customise your viewing of this site. The settings differ from browser to browser, but most allow you to change the text size, colour and layout
Use the text size setting in your browser, available under View or Zoom to adjust the size of nearly all the text on this website by using the text size setting in your browser menu. CTL+ or CTL- are keyboard shortcuts to make text bigger or smaller.
Your browser Options or Preferences menu will allow you to change the font and background colours used.
The Settings or Preferences menu in your browser may allow you to remove all layout and styling by turning off website style sheets.
Most browsers let you skip from link to link using the Tab key. The current link will be highlighted. To move backwards, hold down Shift and press the Tab key.
We do not use access keys as they may interfere with keyboard controls of browsers and screen readers.
Popular browsers (based on our site’s usage statistics) are fully supported. If you are using an older browser, particularly older versions of Internet Explorer, we may not be able to give you full visual and interactive richness.
Around a fifth of our users access the site using tablet and mobile devices. We regularly test our website on a variety of common tablets and mobile devices.