Using an APP to measure person-centredness (version 3)

• Research type

  Research Study

• Full title

  iMPAKT: Implementing and Measuring Person-centredness using an APP for Knowledge Transfer

• IRAS ID

  223896

• Contact name

  Tanya McCance

• Contact email

  tv.mccance@ulster.ac.uk

• Duration of Study in the UK

  1 years, 5 months, 0 days

• Research summary

  A large amount of information is currently collected within health and social care focusing on different areas of practice. This information, however, is mostly about counting the occurrence of incidences, which are often negative in nature e.g. number of patients who fall whilst in hospital or number of complaints. The desire to develop key performance indicators (KPIs) that would provide evidence of the unique contribution of nursing and midwifery to the quality of care provided to patients was the impetus that led to the original research underpinning this study. A unique set of nursing KPIs and a measurement framework, through which the KPIs are implemented, were developed from primary research. The 8 KPIs are presented below:
  KPI 1: Consistent delivery of nursing care against identified need
  KPI 2: Patient’s confidence in the knowledge and skills of the nurse
  KPI 3: Patient’s sense of safety whilst under the care of the nurse
  KPI 4: Patient involvement in decisions made about his/her nursing care
  KPI 5: Time spent by nurses with the patient
  KPI 6: Respect from the nurse for patient’s preference and choice
  KPI 7: Nurse’s support for patients to care for themselves where appropriate
  KPI 8: Nurse’s understanding of what is important to the patient and their family

  The focus of the research project outlined here is to ascertain if a technological solution, in the form of an APP, can enhance knowledge transfer of the person-centred KPIs and the measurement framework so that the information can be more user friendly, resource efficient and accessible at clinical level and used to improve the care experience of the patient. As person-centred KPI’s are important across all areas of nursing and midwifery practice, this study will include a diverse range of patients.

• REC name

  HSC REC A

• REC reference

  17/NI/0089

• Date of REC Opinion

  23 Jun 2017

• REC opinion

  Further Information Favourable Opinion