To assess the feasibility of using real-time data from unpaid carers

• Research type

  Research Study

• Full title

  To understand in what way does mobile connectivity, via short message service (SMS) enable recurrent access to unpaid carers, provide immediately actionable insight using natural language processing to discover and highlight common themes, unmet need and help-seeking behaviours to amplify the voices of unpaid carers in Cornwall.

• IRAS ID

  301756

• Contact name

  Anna Mankee-Williams

• Contact email

  Anna.MankeeWilliams@falmouth.ac.uk

• Sponsor organisation

  Cornwall Partnership NHS Foundation Trust

• Duration of Study in the UK

  0 years, 7 months, 31 days

• Research summary

  The study will explore if mobile technology via text messaging is an acceptable method of reaching unpaid carers in Cornwall. Data from the text messages will be themed on common issues and concerns experienced by unpaid carers. The data will be analysed using Natural Language Processing (NLP) to theme data to identify any help-seeking behaviours or other themes to identify common themes and issues faced by the participants. A digital platform will be developed to present anonymised themes from the data and to test if satellite technology enables an acceptable view of the data. It is proposed that this may be of use to health professionals and service providers in the future.
  the objectives are;

  • To access and amplify the voice of unpaid carers by collective theming of issues/concerns
  • To explore the acceptability of mobile technology to engage and reach adult unpaid carers across Cornwall
  • To use natural language processing on data collected via mobile technology to provide insight, using a web-based dashboard, for support services
  • Allow personalised SMS messaging to engage carers in the 5-ways-to-wellbeing
  

• REC name

  Wales REC 6

• REC reference

  21/WA/0286

• Date of REC Opinion

  14 Oct 2021

• REC opinion

  Further Information Favourable Opinion