TICKLISH

• Research type

  Research Study

• Full title

  Improving the interactions in urgent care of researchers with patients, clinicians and health service managers: developing training workshops to support knowledge coproduction sustainability

• IRAS ID

  251876

• Contact name

  Helen Baxter

• Contact email

  helen.baxter@bristol.ac.uk

• Sponsor organisation

  University of Bristol

• Duration of Study in the UK

  2 years, 8 months, 26 days

• Research summary

  Aims
  To understand how researchers talk and share knowledge about urgent care with patients, doctors, nurses and health service managers (HSMs) in order to work together more.
  To use this information to design training to help more researchers, doctors, nurses and HSMs talk and share knowledge together.

  Background
  There are benefits to research and health care services if researchers, doctors, nurses and HSMs talk together and share their knowledge. If this happens research will be more useful and services for patients will benefit. This is not happening as often as it could, which may be due to researchers and non-researchers lack of confidence and skills. Some researchers and non-researchers have developed confidence and skills to work with each other by working in each other’s organisation. If we could understand more about how these researchers and non-researchers have benefited from working outside of their usual environment we may be able to improve the skills and confidence of others. If more people could work together in this way, beneficial changes in practice and improvements in the design of services for patients may result.

  Methods
  Phase 1, will look at previous studies conducted on how people talk and share knowledge and how this can be supported. Researchers, patients, doctors, nurses and HSMs will be interviewed at university and NHS sites about how they talk about the area of urgent care.
  Phase 2, a researcher will talk and share knowledge with patients, doctors, nurses and HSMs about urgent care and two other researchers will be supported to share knowledge with patients, doctors, nurses and HSMs. Data will be collected at university and NHS sites on this process.
  Phase 3, will analyse the information using a 2-stage process.
  Phase 4, will develop training workshops with patients, clinicians and HSMs and pilot them in other UK sites to explore acceptability.

• REC name

  East Midlands - Nottingham 2 Research Ethics Committee

• REC reference

  19/EM/0183

• Date of REC Opinion

  13 Sep 2019

• REC opinion

  Further Information Favourable Opinion