The Rituals of Integrated Working

  • Research type

    Research Study

  • Full title

    The Rituals of Integrated Working: Promoting and Improving Integrated Care

  • IRAS ID

    302635

  • Contact name

    Jenelle Clarke

  • Contact email

    jenelle.clarke@bbk.ac.uk

  • Sponsor organisation

    Birkbeck, University of London

  • Duration of Study in the UK

    2 years, 4 months, 31 days

  • Research summary

    Bringing together services is often when different agencies, such as mental health and social care, join up to coordinate care around patient needs. This is sometimes referred to as ‘joined up’ or ‘integrated care’. However, bringing together services can be very difficult. Different organisations and teams operate differently, and there can be confusion, and sometimes tension, around who will do what, who will pay for it, and who has access to certain types of information. Staff and service users/carers often try to resolve these difficulties through meetings and visits. Unresolved challenges can result in poorer patient care. This study looks at what it is like to deliver and receive joined up care in children and adolescents and older people services. It focuses on how different groups of people come to trust each other and work collaboratively through everyday encounters. Learning from this study will help improve integrated care services.

  • REC name

    West Midlands - Coventry & Warwickshire Research Ethics Committee

  • REC reference

    22/WM/0003

  • Date of REC Opinion

    16 Mar 2022

  • REC opinion

    Further Information Favourable Opinion