Street triage decision making V1.0

  • Research type

    Research Study

  • Full title

    Street Triage: how do practitioners make decisions?

  • IRAS ID

    271944

  • Contact name

    Maxine Bell

  • Contact email

    maxine.bell@leedsbeckett.ac.uk

  • Sponsor organisation

    Leeds Beckett University

  • Duration of Study in the UK

    1 years, 6 months, 1 days

  • Research summary

    Background: Street Triage practitioners are mental health professionals who work collaboratively with police officers to support individuals who are experiencing mental distress. Street Triage practitioners make important decisions regarding mental health service user care, treatment and liberty, yet little is known about how practitioners make such decisions.
    Aim: To explore how Street Triage practitioners make decisions in their everyday practice.
    To examine what factors impact on these decisions.
    To identify what challenges street triage practitioners encounter when making decisions and explore how they prioritise in the face of such challenges.

    Methods: The study will recruit practitioners from a street triage team in one NHS Trust, consisting of nurses, social workers, occupational therapists, Approved Mental Health Professionals and support workers
    The research aims will be met through two methods of data collection; qualitative observations and semi-structured interviews. Ethnographic observations will be undertaken in practitioner’s clinical environments to observe decisions as they are made in everyday practice. This will include observations of practitioner’s everyday routines, team meetings, discussions, practitioners taking referrals and discussions following a telephone or face to face street triage. Up to 15 practitioners will be selected for this.
    Semi-structured interviews will take place with up to 15 Street Triage practitioners and each interview will last up to 90 minutes. The interviews will focus on practitioners perceptions and understanding of how they make decisions in practice, including what factors they consider salient when making decisions and what relevant factors influence decision making in practice contexts.
    The research is being undertaken as part of the researcher’s PhD with Leeds Beckett University being the sponsor.
    Outputs: The findings form part of a PhD study and will be written up within the researcher’s thesis. The findings will be shared with the relevant trust. There are plans to disseminate the research in journal articles and at conferences.

  • REC name

    West Midlands - South Birmingham Research Ethics Committee

  • REC reference

    19/WM/0316

  • Date of REC Opinion

    19 Dec 2019

  • REC opinion

    Further Information Favourable Opinion