Service users’ experiences of psychological interventions
Research type
Research Study
Full title
Service users’ experiences of psychological interventions in primary care: a qualitative study
IRAS ID
270413
Contact name
Angus MacBeth
Contact email
Sponsor organisation
University of Edinburgh
Clinicaltrials.gov Identifier
N/A, N/A
Duration of Study in the UK
1 years, 6 months, 28 days
Research summary
Primary care mental health services aim to provide local and accessible interventions that meet individuals’ needs and improve people’s quality of life.
To develop high-quality NHS mental health services we need to learn from service users’ experience and feedback. There is not enough research and focus on how service users’ experience face-to-face psychological interventions. We aim to gain a deep understanding of how service users experience psychological treatment in primary care in NHS Grampian.
Service users aged over 18 who completed treatment in the last 12 months will be invited to participate by their psychological therapist. The researcher will be available to answer any questions and arrange a time for the interview. Participants will be asked to sign an informed written consent before the interview.
The researcher will ask participants to complete one interview at the GP practice where they attended the treatment sessions. The interview process will last between 30 to 60 minutes. Before the interview, the researcher will ask participants if they would like to be informed about the study findings and will do so only if they wish to be informed. Participants can stop taking part in the study at any time.
The interviews will be made anonymous. The researcher will analyse the content and possible patterns and links between themes and what we know about treatment in primary care.
A written article will be published to share the results with other people so everyone can learn from it. The findings will help clinicians, service managers and policy-makers further understand service users’ perspective and learn about what good quality of care is from service users’ perspective. As a result, this study will help inform clinicians’ training and develop high-quality services which are responsive to service users’ needs improving their quality of life.REC name
Scotland B REC
REC reference
19/SS/0126
Date of REC Opinion
5 Dec 2019
REC opinion
Favourable Opinion