Re-designing domiciliary care in Halton
Research type
Research Study
Full title
Utilising co-design and co-creation to re-design and future proof domiciliary care in Halton: a case study approach
IRAS ID
335007
Contact name
Robert McSherry
Contact email
Sponsor organisation
University of Chester
Clinicaltrials.gov Identifier
N/A, N/A
Duration of Study in the UK
0 years, 11 months, 30 days
Research summary
The research is jointly commissioned by Halton Borough Council, Cheshire and the Research and Innovation Office, University of Chester.
The research aims to explore the provision of domiciliary care from the perspective of service users and family members, including what works well and areas for improvement along with seeking their aspirations and visions for future. This will be achieved by engaging with them to co-design an ideal yet realistic service considering the service-user journey from assessment, care received which manages future expectations.
To achieve the research aim, three work streams will be applied that will engage with patients and family members in receipt of domiciliary care from Halton Borough Council. In brief, these are as follows:
Workstream 1 - Survey
A survey designed to capture service-users’ preferences for domiciliary care services, as well as brief information about the current service received, will be co-created with Halton Borough Council and stakeholders including a lived experience group. The survey will be managed utilising the JISC Online Survey platform and will be available to complete either online or as a paper copy.Workstream 2 – “Grand Tour” Interviews
Two “Grand Tour” questions will be utilised for the interviews taking a “Narrative” approach asking interviewees to tell their “care story” in their own words. An agreed percentage of respondents to the above survey would be interviewed (anticipated to be 5%) dependent on the number of completed surveys received and the number of individuals who indicate they would like to take part in an interview.Workstream 3 – “Design Thinking Workshop”
With services users, carers, and other stakeholders a “Design Thinking” approach described as problem-solving way of identifying and addressing solutions and/or products to complex, messy and real-world problems. Adopted in this context with the aim of developing a vision of the ideal domiciliary care service for Halton in the future.REC name
London - Camberwell St Giles Research Ethics Committee
REC reference
24/LO/0257
Date of REC Opinion
26 Apr 2024
REC opinion
Unfavourable Opinion