Quality Time: Experience based co-design in the emergency department
Research type
Research Study
Full title
“Quality Time” - Experience Based Co-design in the emergency department – a participatory action research approach in service experience.
IRAS ID
129859
Contact name
Liza Keating
Contact email
Sponsor organisation
Royal Berkshire NHS Foundation Trust
Duration of Study in the UK
0 years, 8 months, 30 days
Research summary
The study seeks to improve the experience of those delivering and receiving care in the emergency department (ED). We are using an approach called Experienced Based Co-Design (EBCD) to carry out this study. This technique has been used in hospitals in both the UK and Australia but not to our knowledge in an emergency department in the UK. The approach provides a unique opportunity for staff, patients and their carers to work together in redesigning healthcare services in order to improve patient and staff experiences. Trained facilitators will use edited films ('trigger films') of patient interviews to stimulate joint work between patients and staff to redesign services.
REC name
West of Scotland REC 3
REC reference
16/WS/0062
Date of REC Opinion
22 Apr 2016
REC opinion
Further Information Favourable Opinion