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PRASE in Collaboration with Hospital Volunteers Summative Evaluation

  • Research type

    Research Study

  • Full title

    Summative Evaluation of the Implementation of the Patient Reporting and Action for a Safe Environment (PRASE) Intervention in Collaboration with Hospital Volunteers



  • Contact name

    Gemma Louch

  • Contact email

  • Sponsor organisation

    Bradford Institute for Health Research

  • Duration of Study in the UK

    1 years, 1 months, 30 days

  • Research summary

    This study sits within a larger improvement project which aims to evaluate whether hospital volunteers can be used to collect patient feedback for the Patient Reporting and Action for a Safe Environment (PRASE) Intervention, a novel patient measure of hospital safety. The improvement project involves three NHS Trusts: Bradford Teaching Hospitals NHS Foundation Trust; Barnsley Hospital NHS Foundation Trust and Hull and East Yorkshire Hospitals NHS Trust. The use of hospital volunteers aims to promote wider implementation of PRASE and put patients at the heart of safety, and this application relates to the evaluation of the “roll-out” phase of this project, where wards not previously involved engage in the “full” PRASE Intervention.

    Our evaluation approach falls into two discrete phases, a formative evaluation phase and a summative evaluation phase, and this application presents the plans for the summative evaluation phase. The summative evaluation focuses on the impact of the PRASE Intervention in terms of service delivery and patient safety outcomes, and we will examine routinely collected teamwork and safety climate data, ward characteristics and quality and safety data. In addition, integral to the implementation of PRASE with hospital volunteers is the engagement of ward staff who will use the patient feedback collected to inform service improvement. Therefore, we will also conduct semi-structured interviews with these staff at multiple time points throughout implementation, and examine available information pertaining to process outcomes e.g. evidence of ward teams considering the patient feedback collected at an action planning meeting. Taking a “case study” approach, we aim to understand the trajectory of the wards involved in the PRASE Intervention by combining different types of data to make sense of any changes to key outcomes, with reference to the context within which they take place.

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  • REC reference