Post Occupancy Evaluation of Innovative Care Model
Research type
Research Study
Full title
Post Occupancy Evaluation of Innovative Care Model: Evaluating the Ability of the Hospice Environment to Facilitate Person-Centred Care.
IRAS ID
259357
Contact name
Michael Grant
Contact email
Sponsor organisation
University of Strathclyde
Duration of Study in the UK
1 years, 4 months, 1 days
Research summary
Summary of Research
After more than 30 years The Prince & Princess of Wales Hospice (PPWH) in Glasgow has moved to a purpose-built palliative care facility in Bellahouston Park. The building has been delivered within a comprehensive architectural programme, with the IPU being based upon the innovative Scandinavian Sengetun care model.
The aim of this research is to analyse and evaluate the key aspirations as set out within the brief for the new building. Two of the central aspirations were for the environment to facilitate and support the person-centred care that is currently provided by the hospice services and also to have designated areas for younger people with complex needs. Evidence-based design (EBD), especially within the healthcare sector, has increased awareness of the influence environments can have on people and their well-being. Therefore, this study will primarily focus on areas within the brief which have shown to have an influence over well-being.
Data collected will provide feedback on the overall performance of the design and function of the building, while helping to inform future projects. To give a holistic overview of the building, the research will involve patients, clients, their families and friends who use the hospice services and the staff and volunteers who work within the building. There will be questionnaires and a series of interviews which ask for people’s subjective opinions on different aspects of the building and in what way they feel these impact on their well-being. Analysis of this will help to evaluate the environment in terms of design and function in relation to its impact on people who use the building, while helping to inform future design projects and highlight features which have been shown to positively impact well-being.
Summary of Results
The studies initial aims set out to explore and analyse the opinions and experiences of those who recently relocated to a new purpose-built hospice. This was achieved through a holistic building evaluation focused on the person-centred aspects of the project. in particular, evaluation of the design of the person-centred Sengetun care model within the inpatient unit. The study involved surveys and interviews with staff, volunteers, patients, their families and friends. The thematic analysis identified three key themes, establishing a picture of the environmental elements that contribute towards establishing and supporting wellbeing within the hospice. These themes were supported through monitoring equipment measuring indoor air quality and walking distances. The data from the surveys provided a broad understanding of the experience of the environment from the different groups who accessed the building. A common feature throughout the findings is an emphasis on the importance of people; connection, engagement, feeling valued and supported.
REC name
West of Scotland REC 4
REC reference
19/WS/0065
Date of REC Opinion
8 May 2019
REC opinion
Favourable Opinion