Patient and Public Involvement in Quality Improvement Projects
Research type
Research Study
Full title
How have service users, researchers and clinicians experienced patient and public involvement in King's Improvement Science quality improvement projects and what can be learned about barriers and facilitators to this process?
IRAS ID
185160
Contact name
Diana Rose
Contact email
Sponsor organisation
King's College London
Duration of Study in the UK
1 years, 0 months, 0 days
Research summary
The aim of this project is to examine how service users, researchers and clinicians experienced the processes of their involvement with King’s Improvement Science (KIS), a quality improvement enterprise launched by King's Health Partner. The first stage of this project will involve identifying what prevented or facilitated service user involvement across all projects and how this could be improved in the future. There is currently little research into service user involvement in small-scale service development projects that can be used to inform models of user involvement.
The second stage of the project will use a digital storytelling approach in order to co-create videos that describe clinicians’, researchers’ and service users’ experiences of being involved in service development projects. These will be made with the purpose of being shared with the public through the King’s Improvement Science website.
Targets for this study are clinicians, researchers and patients and service users currently involved in three quality and service improvement projects co-ordinated by KIS, King’s College London across the three NHS Foundation Trusts of King’s Health Partners. Focus groups will be used with patients and service users to obtain their views on their involvement in the quality and service improvement projects. This will be complemented by interviews with the clinical leads of the service development projects and researchers working on the these. Document analysis of meeting minutes and non-confidential emails will be carried out to uncover any practical and operational themes.
The ultimate aim of the project is to enable clinicians and researchers wanting to involve service users in service development to identify practical and beneficial ways of doing so. User involvement is a policy in many healthcare settings but this research will examine some of the detailed workings of this and what attitudes and practices can affect how it operates.
REC name
Yorkshire & The Humber - Bradford Leeds Research Ethics Committee
REC reference
15/YH/0549
Date of REC Opinion
4 Dec 2015
REC opinion
Favourable Opinion