Patient and carer information needs on the medical ward
Research type
Research Study
Full title
Patient and carer information needs on the medical ward: an interview study to explore perceptions of ward performance
IRAS ID
198908
Contact name
Samuel Pannick
Contact email
Sponsor organisation
Imperial College London and Imperial College Healthcare NHS Trust
Duration of Study in the UK
0 years, 4 months, 1 days
Research summary
General wards provide most acute inpatient care. Wards increasingly measure different aspects of their performance, displaying those results for patients and staff. However, we don't know whether patients and carers find those measures meaningful, what they would prefer, or how to make those information displays more helpful for them. Previous research has looked at how quality measurement can help patients participate in their care - but mostly in the outpatient setting, helping patients choose between healthcare providers. This would be the first study to look specifically at what care quality information inpatients and their carers find valuable, how they use it, and how to make it more helpful. We will interview approximately 55 adult patients and carers on medical wards (admissions units and downstream wards) at a multi-site London NHS Trust. The study will last approximately 3 months. The participants will give their consent to be interviewed (and recorded) for about 30 minutes. We will analyse the interviews to recommend how wards might use their performance measurements in the future.
REC name
London - Westminster Research Ethics Committee
REC reference
16/LO/0196
Date of REC Opinion
26 Jan 2016
REC opinion
Further Information Favourable Opinion