Multi-source clinical team feedback tool v.1
Research type
Research Study
Full title
The development of a tool to collect multi-source feedback on stakeholder participation with their forensic mental health clinical team
IRAS ID
251195
Contact name
Alexander Jack
Contact email
Sponsor organisation
Birmingham and Solihull Mental Health Foundation Trust
Duration of Study in the UK
1 years, 0 months, 1 days
Research summary
For a clinical team to provide optimum care to the service users it is responsible for, it is essential that feedback is gathered in a systematic and multi-source manner. At present, no such tool exists. The proposed project will seek to address this gap and develop an evidence-based tool to gather feedback from service users, carers, nurses, and clinical team members. Such a tool will be specific to – and of clinical utility within – forensic mental health hospital settings.
Four stakeholder groups are included, as each are uniquely involved in the care of a service user. From experience, the clinical team is considered a singular entity by service users, nursing staff and carers within forensic mental health, with power over treatment, risk management and future-planning. As such, the ward nursing team is a separate entity that interacts with the clinical team, as is the service user and the carer.
It is anticipated that the final tool will collect feedback from each stakeholder on issues determined as important during the initial qualitative phase of the study. The tool is likely to be similar to the draft version included in the supporting documents, though items are yet to be determined. The tool will have the capacity to give systemic scores for each service user, though in the present investigation, it is proposed that global scores for each clinical team will be sought.
REC name
West Midlands - Edgbaston Research Ethics Committee
REC reference
19/WM/0195
Date of REC Opinion
21 Jun 2019
REC opinion
Favourable Opinion