Measuring care home quality based on residents’ quality of life:Phase1

  • Research type

    Research Study

  • Full title

    Developing a care home quality indicator based on residents’ social care related quality of life: adaptation of the Adult Social Care Outcomes Toolkit from the individual level to the home level.

  • IRAS ID

    141873

  • Contact name

    Ann-Marie Towers

  • Contact email

    a.towers@kent.ac.uk

  • Sponsor organisation

    University of Kent

  • Research summary

    The study aims to begin the initial development of a new draft measure of care home quality. It will be a summary
    measure of the extent to which care homes for older people support the social care related quality of life (QoL) of
    residents. It will adapt the Adult Social Care Outcomes Toolkit (ASCOT), from the individual residents’ quality of life to
    the care home level. It could potentially support
    • older people and their families/carers when choosing a care home,
    • local authority commissioners and quality monitoring teams assessing quality clauses in contracts with care homes,
    and
    • care home providers’ quality assurance and improvement processes.
    Professional stakeholders (including local authorities, care home managers and the regulator) have been consulted
    about what they would find useful. Conceptual adaptation of the existing ASCOT outcome areas is ongoing, along with
    mapping of the outcome areas/toolkit to existing quality frameworks to clarify what is being added and to avoid
    Social Care REC Form Reference: IRAS Version 3.5
    Date: 5 141873/515614/27/186
    The study aims to begin the initial development of a new draft measure of care home quality. It will be a summary
    measure of the extent to which care homes for older people support the social care related quality of life (QoL) of
    residents. It will adapt the Adult Social Care Outcomes Toolkit (ASCOT), from the individual residents’ quality of life to
    the care home level. It could potentially support
    • older people and their families/carers when choosing a care home,
    • local authority commissioners and quality monitoring teams assessing quality clauses in contracts with care homes,
    and
    • care home providers’ quality assurance and improvement processes.
    Professional stakeholders (including local authorities, care home managers and the regulator) have been consulted
    about what they would find useful. Conceptual adaptation of the existing ASCOT outcome areas is ongoing, along with
    mapping of the outcome areas/toolkit to existing quality frameworks to clarify what is being added and to avoid
    duplication. The project runs concurrently with a linked project from March 2013 to April 2014 (screc 13IEC0800019),
    which is consulting potential lay users about what they would find useful to help make the measure relevant and easy
    to use.
    We plan to shadow and test the feasibility of a local authority quality monitoring/improvement team using the draft
    measure as they audit two care homes as part of their monitoring process. Local authorities play a role in supporting
    quality improvement in care homes and have told us they would value a tool that supports the use of observation to
    gather evidence, which focuses on the quality of resident outcomes. The results from the shadowing and interviews
    with shadowed staff will feed into further refinement of the draft toolkit and methodology by the research team. The
    study is being funded by the NIHR School for Social Care Research.

  • REC name

    Social Care REC

  • REC reference

    13/IEC08/0045

  • Date of REC Opinion

    11 Nov 2013

  • REC opinion

    Favourable Opinion