Help after harm (Version 1)

  • Research type

    Research Study

  • Full title

    Help after harm: identifying the counselling needs of those who have experienced second harm in a healthcare settings: A Q methodology study

  • IRAS ID

    236701

  • Contact name

    Linda Kenward

  • Contact email

    linda.kenward@cumbria.ac.uk

  • Sponsor organisation

    University of Derby

  • Duration of Study in the UK

    1 years, 0 months, 0 days

  • Research summary

    This study will examine the counselling needs of clients who have experienced second harm in the healthcare system. Second harm can occur as a result of the poor response of the health care provider or professional to an error, episode of poor care, neglect or mismanagement of care and may include; non-disclosure, denial of error, lack of empathy and recognition of impact, inability or reluctance to learn from mistakes or implement findings of inquiries, dismissal of symptoms, fears and concerns relating to the incident of first harm and not communicating with the patient (Vincent 2006, Sokol-Hessner et al 2015).
    Patients and families that experience second harm, often identify feelings of anger, worthlessness, disbelief and betrayal. Many seek formal counselling to help resolve these issues yet there is no counselling framework to aid counsellors in their work. This study will therefore examine the counselling needs of this vulnerable group and will develop a therapeutic framework that can be used in practice to provide support in the future. The analysis will identify important factors in the counselling relationship that clients believe will help them move towards recovery from second harm. The study will begin to develop an evidence base for practice in relation to counselling for second harm.

  • REC name

    West Midlands - Solihull Research Ethics Committee

  • REC reference

    18/WM/0103

  • Date of REC Opinion

    3 Jul 2018

  • REC opinion

    Further Information Favourable Opinion