Exploring digital exclusion in mental health service users

  • Research type

    Research Study

  • Full title

    Exploring digital exclusion in mental health service users

  • IRAS ID

    211608

  • Contact name

    Keith Brennan

  • Contact email

    keith.brennan@kcl.ac.uk

  • Sponsor organisation

    King's College London

  • Clinicaltrials.gov Identifier

    n/a, n/a

  • Duration of Study in the UK

    1 years, 0 months, 1 days

  • Research summary

    The internet is becoming important in helping people manage their health. Most people in the UK have access to the internet. However, a minority of people do not have access and/or are not confident in using it.

    Some people being treated within mental health services do not have the skills or confidence to use the internet, or to use technology such as smartphones or computers. This means they risk being left behind as health services and therapies become increasingly reliant on the technology. We know from previous research that middle-aged service users with a history of psychosis are less likely to access the internet or be confident in using it. They are therefore more likely to be ‘digitally excluded’. Most digitally excluded people want to learn more about technology and the internet, but lack the opportunities.

    We will identify people using mental health services who are at risk of being digitally excluded. We will interview them and explore the reasons why they may not use the internet, and find out how they think they could improve their internet skills. The information we gain from these interviews will feed into a training programme for digitally excluded people using mental health services, to help them improve their internet skills.

  • REC name

    North West - Haydock Research Ethics Committee

  • REC reference

    16/NW/0792

  • Date of REC Opinion

    17 Nov 2016

  • REC opinion

    Favourable Opinion