Evaluation of Rapid Health Service Digitilisation in COVID Response [COVID-19]

  • Research type

    Research Study

  • Full title

    Evaluation of the rapid digitilisation of four health and wellbeing services during the COVID-19 response in an NHS Trust

  • IRAS ID

    286543

  • Contact name

    Hannah Bradwell

  • Contact email

    hannah.bradwell@plymouth.ac.uk

  • Sponsor organisation

    University of Plymouth

  • Clinicaltrials.gov Identifier

    University Ethics Application Number, 2300

  • Duration of Study in the UK

    0 years, 11 months, 28 days

  • Research summary

    The SARS-CoV-2 pandemic is a global health concern (Aprahamian et al. 2020), which has resulted in rapid digitilisation of healthcare services (Greenhalgh et al. 2020). This protects clinicians and patients, and aids in workforce capacity (Hollander et al. 2020).\n\nDigital health technologies are the core interest the EPIC project (University of Plymouth). We (EPIC) have been collaborating with stakeholders at Cornwall Partnerships NHS Foundation Trust (CFT), who are currently implementing four health technologies in line with the digital response to COVID-19 (Greenhalgh et al., 2020), and have requested evaluation support. Implementation of these technologies is therefore not part of this research. The four technologies are the ORCHA digital app library, Attend Anywhere video consulting, Nuance voice-to-text electronic care recording and SilverCloud online cognitive behavioural therapy.\n\nEvaluation of the rapid roll-out of these four technologies will allow identification and support overcoming barriers, assessment of cost-benefits for CFT/NHS business cases/decisions, and publishable guidance relevant to other health trusts implementing similar platforms. \n\nParticipants in primary data collection would be NHS clinicians implementing the technologies, complimented by secondary data sets of patient and staff feedback collected by CFT, with access to anonymised data sets provided to the research team.\n\nThe research setting is Cornwall Foundation Trust.\n\nThe study will span 12 months, and involve interviews and questionnaires with consenting clinicians, and analysis of secondary data sets.\n

  • REC name

    N/A

  • REC reference

    N/A