An audible Patient Voice

• Research type

  Research Study

• Full title

  Co-development of prototypes for Personal Health Records as part of a Hospital Documentation System

• IRAS ID

  244052

• Contact name

  Christian P Subbe

• Contact email

  csubbe@hotmail.com

• Sponsor organisation

  BCUHB

• Duration of Study in the UK

  3 years, 0 months, 1 days

• Research summary

  Efficiency of communication is of essence for safe management of emergency admissions to hospital. Patients are often surprised by the questions of clinicians and hence might give incomplete or wrong answers. We aim to investigate whether information prepared by patients prior to their contact with doctors impacts process measures and satisfaction.

  Aim: To co-develop questionnaires supporting the new admissions, ward rounds, monitoring of bodily functions and transfers of care with patients and ward teams using plan-do-study-act cycles.

  Project Outline: As part of the Improvement Science Fellowship of the principal investigator a suite of documentation questionnaires will be developed.
  o Questionnaires will be matched to documents currently in usage at the Ysbyty Gwynedd.
  o Questionnaires will be translated into lay language and validated with patients.
  o Questionnaires will be tested with patients and ward teams.
  o Questionnaires evaluation will include quality improvement techniques such as
  o Structured feedback surveys with patients
  o Structured feedback surveys with staff
  o Informal interviews with staff and patients
  o Measurement of time taken by patients to complete questionnaires
  o Measurement of time taken by ward staff to complete current documentation and new questionnaires
  o Measurements of completeness of current documentation and new questionnaires
  o Comparison of completed and missing data items in current documents and with new questionnaires

  Patients and staff will be consented for interviews and questionnaires and for directly observed measurements. Patients and staff will not be consented where routine procedures are only supplemented but not replaced by new questionnaires.

• REC name

  Wales REC 5

• REC reference

  18/WA/0110

• Date of REC Opinion

  3 Apr 2018

• REC opinion

  Further Information Favourable Opinion